Contact

Last updated: October 8, 2026

Safety and abuse reports

safety@jchat.cloud — we review every report within 24 hours. See Safety & Community Standards.

Help with your account, orders or payments

jgarcia@otunitylabs.com — we answer within 1–2 business days. Include the email on your account and, for orders, the receipt code. More answers in Help & Support.

Privacy requests

Deleting your account or your data: how to do it. Our Privacy Policy explains what we keep.

Company

Otunity Labs LLC — the company behind JChat.